Service Tech
- Date Posted: 2023-02-27
- Company: Pleasure Cove Marina
- Location: 1701 Poplar Ridge Rd Pasadena, Md. 21122
- Job Type: Full Time
Job Description
Marine Service Technician – Pleasure Cove Marina
Suntex Marina Investors, LLC
Pasadena, MD 21122
Full Time
Competitive pay
Year around work, most in our heated buildings
Paid Training
Benefits
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Full Job Description
The Service Technician is responsible for carrying out service operations for the marina.
The Service Technician’s primary responsibility is to the customer’s vessel for maintenance and service. Tasks included at the marina range from interacting with the customer when discussing their service needs, to explaining the repairs that took place.
The Service Technician projects a professional company image throughout all types of interaction.
This is a fast pace environment; you are expected to be able to work under pressure as well as be a team player. DUTIES AND RESPONSIBILITIES: 1. Support a strong commitment to world class customer service and ensure a pleasant and productive experience for all customers.
2. Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers. 3. Install all types of accessory items. Example: batteries, cables, propellers… 4. Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed. 5. Attend technical training to improve proficiency, quality of work and to achieve higher levels of certification. We will offer paid training for higher certifications. 6. When necessary, water test unit with customers to verify work performed and to explain the operation of the product. 7. Perform rigging as required. 8. Maintains awareness of safety issues and reports them immediately to supervisor 9. Other duties as assigned by management.
QUALIFICATIONS: 1. Marine Service Technician Diploma or certification desired but not necessary.
2. Knowledge or related experience in the marine service industry 3. Excellent customer service skills – known as someone who goes above and beyond
4. Must have a positive attitude 5. Must have highly effective communication skills and time management skills 6. Must be able to maintain a calm, positive attitude during periods of high activity 7. Ability to manage multiple projects simultaneously 8. Excellent attention to detail. 9. Basic water safety skills 10. Must be able to pass a background check 11. Must be able to work in extreme weather conditions 12. Ability to work under pressure. 13. Must be able to work flexible hours on the needs of the property
Suntex Marina Investors, LLC